We offer sea, air, and land freight as well as express delivery.

Normally, the specific options depend on the quantity of the order.

We use UPS, DHL, FedEx, EMS, TNT or other shipping agents as your request.

How long does delivery take?

7-14 business days.

What countries do you ship to?

We can deliver our products to all the countries in the world EXCEPT the following areas:

1. Alaska
2. American Samoa
3. Guam
4. Hawaii
5. Marshall Islands
6. Northern Mariana Islands
7. Palau
8. Puerto Rico
9. Rhode Island
10. U.S. Virgin Islands
11. Armed Forces Americas
12. Armed Forces Europe
13. Armed Forces Pacific
Thank you for your understanding.

I ordered more than one item. Will they all be delivered at the same time?

We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, our customer service team will send you a notification email.

Can I change the delivery address of my package after it has been shipped out?

Unfortunately, we cannot change the shipment once the product is en route.

Please contact customer support at support@torch-energy.com.cn